Star Entertainment Group, the parent company of Star Sydney and one of Australia’s biggest entertainment and gaming groups, has been involved in a scandal involving alleged breaches of regulations related to anti-money laundering and other matters. Allegations of falsifying records emerged earlier this week as a second probe into Star Sydney loomed.
The claim came after Recurrie & Gaming NSW discovered discrepancies between Star Sydney’s real-world data and recorded and submitted game interactions by stadium. The investigation found that although the casino posted reports of gambling interactions, CCTV and observations were inconsistent with reported measures to protect consumers from excessive gambling.
Nicholas Weeks, who was appointed to the role of manager of Star Sydney to help guide venues to compliance, said inconsistencies were found between information, compared with real CCTV footage and in-person observations of recorded player protection data by Recurie and Gaming NSW inspectors. As a result, casinos were accused of “false records” involving a significant portion of their staff as well as frequent occurrences.
TICO Machine Error Pays Gamblers $2.1M Additional
The latest hearing has revealed another major concern involving Star Sydney’s “Ticket-in, Cash-out” (TICO) machines. A problem with a software update to some of the machines cost the casino $3.2 million (US$2.1 million), and according to a newly released report, the casino has reported people involved in the activity to the police for fraud.
More than 40 people used faulty TICO machines at the casino before the error was finally fixed after nearly two weeks. Those who engaged in illegal activities are now facing legal ramifications as they are reported to police for fraud by Star Sydney, as The Sydney Morning Herald reported.
The scam was not detailed at all, and actually occurred because of a glitch in the TICO machine’s software. Whenever someone puts two tickets into such a machine, they receive a payment of the two tickets, but one of them is returned to the customer. Attempts to retrieve the returned tickets have since been successful, and many people have begun to do so. Worse, the tickets could be retrieved several times, which is why the gambling operator lost millions of dollars after just 13 days. 파워볼실시간
The latest report tells the story of a woman whose initials are T.L., who was a recovering gambling addict. After hearing about a TICO flaw in The Star Sydney, she started withdrawing money in the same way. Overall, T.L. withdrew 57,265 Australian dollars and spent all but 5,000 Australian dollars ($3,200) in that total. The TICO machine error occurred last summer. The casino noticed a problem and reported the customer’s activity to the police.