Ready or not, there is an influential force here that will clearly disrupt all industries in which artificial intelligence comes into contact. For a long time, artificial intelligence has been an item in futuristic movies such as Iron Man and the Avengers. Today, this technology is a reality accessible to most people connected to the Internet.
AI has intervened in online gambling in recent years. A notable example is biometric recognition, which is often used for faster and simpler logins and transactions. This feature is easy for online casinos to adopt, as most Android and iOS devices already use fingerprints and face IDs. Artificial intelligence is quickly becoming a factor in ranking casinos against competitors. This technology has not yet caught up with the popularity of passwords, which are characteristic of most casinos, but has solidified its place in the future of the gambling industry.
Read other ways the industry is expected to benefit online casinos:
personalization. Artificial intelligence can target gamblers intelligently
A large-scale machine learning model that provides real-time predictions of players’ behavior. As a result, casinos can retain customers over a long period of time by recommending the right indulgences at the right time. The technology also reduces bonus leaks and intelligently targets audiences with match promotions, free spins, cashback and loyalty rewards. 경마사이트
Responsible gambling promotion. Gambling addiction is a growing global crisis, and artificial intelligence provides solutions to help casinos and players prevent problems. Artificial intelligence uses machine learning to track bet behavior during sessions. The pattern is compared with the following identified indications of harm:
Cooling or self-exclusion period cancelled
Increase bets even if the player continues to lose
Use your credit card to fund your account
Optimized customized customer management AI is already widely used for live chat customer management in most casinos. But many of them are limited to chatbot answers, and can only provide solutions to simple problems. Even when talking to a human agent, you may lack the expertise and ability to provide solutions. Eventually, AI will replace bots and customer care personnel.
Improved KYC protocol. KYC (customer recognition) is a standard legal procedure for ensuring that plays have access to casino services in online casinos. Prevents illegal activities such as fraud and money laundering. Casinos typically request government-issued identification cards, driver’s licenses, passports, or bank statements for at least verification. With AI at the helm, KYC checks can be paid immediately, and funds transfers and real money gambling services can be used immediately by players.